Product Catalog Search
Agentic RAG over structured product records. Hybrid retrieval (BM25 + vector), faceted filtering, product comparison, and project cost estimation.
HR Policy Knowledge Base
Document-level RAG with semantic chunking, parent-document retrieval, and multi-country policy filtering. Same architecture, different data model.
What I Bring
I combine deep AI/ML technical fluency — vector search, LLM-enabled relevance, RAG architectures — with strong customer empathy and UX instincts to deliver intent-aware, scalable search experiences. Proven record of defining product vision and OKRs, leading cross-functional teams, managing product P&L, and communicating strategy to senior leadership through data-driven storytelling.
Search & AI
Product Leadership
Professional Experience
JP Morgan Chase
Executive Director – Product Management Leader (Search & Discovery)
November 2010 – May 2025
Chicago, IL
- Owned end-to-end product vision, roadmap, and OKRs for a multi-application search platform serving 300,000+ users
- Championed migration to Amazon Kendra and directed a prototype RAG solution leveraging LLM-enabled relevance and vector search
- Led relevance tuning strategies delivering 15% increase in top-result relevance and 20% lift in platform engagement
- Built A/B testing framework using Adobe Analytics to validate ranking configurations and relevance models
- Managed global distributed agile team across engineering, design, AI/ML, analytics, and business stakeholders
Accenture
Application Architect – Digital Platforms & Search Strategy
February 2000 – November 2010
Chicago, IL
- Led technical strategy and delivery for enterprise search platform, designing search engine architecture and ranking logic
- Directed CMS re-platforming and multi-site digital transformation initiatives for B2B enterprise clients
- Supervised distributed, cross-geography development teams for mission-critical digital assets
Discover Financial Services
Senior Programmer | Analyst
July 1998 – February 2000
Riverwoods, IL
Education
Bachelor of Science (B.S.)
Management Information Systems
University of Illinois at Urbana-Champaign
Certifications
AWS Certified AI Practitioner
AWS Certified Cloud Practitioner